My website (Custom Gifts By Talina) went live in November 2005. Over the course of the last few months I have experienced many site building mistakes and frustrations. I am taking search engine optimization classes and chatting with several other small business owners on various groups (AZ Craft Biz Connection & QFLEA) to learn more...

I work in the service industry and have for many years. I have done everything from banquet serving to working as a front desk agent. I have also done retail sales and I am a dance teacher. Everything I am surrounded by is people orientated so naturally I am very sensitive to good/ bad service....